1. Information We Collect
Depending on how you interact with Tredimez, we may collect information necessary to provide and manage our services.
1.1 Personal Information
When you contact us, register, or use our services, we may collect information such as:
- Full name
- Email address
- Mobile or telephone number
- Company or business name
- Business information
- Billing and payment-related information
- Account login information
- Information submitted through enquiry forms
- Other information that you voluntarily provide
1.2 Account and Agency Information
If you register as an agency or create an account, we may collect information required to manage your account, bookings, campaigns, and advertising inventory.
1.3 Campaign and Advertising Information
When you use Tredimez advertising services, we may process:
- Campaign details
- Selected billboard or advertising locations
- Booking dates and time slots
- Advertising creatives and uploaded artwork
- Campaign preferences
- Campaign performance and impression-related information
1.4 Technical Information
When you access our website or platform, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages
- Date and time of access
- Basic website usage information
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Creating and managing user or agency accounts
- Processing advertising bookings
- Managing advertising campaigns
- Reviewing uploaded advertising creatives
- Responding to enquiries and requests
- Providing customer and technical support
- Processing or facilitating payments
- Sending service-related communications
- Providing campaign-related updates
- Improving our website, platform, and services
- Maintaining platform security
- Preventing fraud, misuse, or unauthorized access
- Maintaining business and transaction records
- Complying with applicable legal requirements
3. Advertising Campaign Data
If you use Tredimez to run an advertising campaign, information associated with your campaign may be stored and processed to provide the requested advertising services.
Uploaded advertising creatives may be reviewed by Tredimez or authorized personnel before being displayed on advertising screens.
You are responsible for ensuring that any content you upload does not violate applicable laws, intellectual property rights, or third-party rights.
4. Payment Information
Where payments are made through our platform, payment transactions may be processed through third-party payment service providers.
Tredimez may receive transaction-related information such as payment status, transaction reference, amount, and other details necessary to maintain payment and booking records.
We do not intend to store complete payment card details such as full card numbers, CVV numbers, or other sensitive payment credentials on our servers when such information is processed directly by a payment service provider.
You should review the privacy policy of the applicable payment provider for information about how it handles payment information.
5. Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve website functionality, security, performance, and user experience.
Cookies may help us:
- Remember certain preferences
- Maintain website functionality
- Understand website usage
- Improve performance
- Identify technical issues
- Support security and authentication features
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers, contractors, or business partners where reasonably necessary to provide and operate our services.
Such parties may assist with:
- Hosting and infrastructure
- Payment processing
- Website and application services
- Communication and customer support
- Security and fraud prevention
- Analytics and technical services
We may also disclose information:
- When required by applicable law
- In response to a valid legal request
- To protect our rights, property, users, or services
- To investigate fraud or security incidents
- In connection with a merger, acquisition, restructuring, or transfer of business assets
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and should notify us if you believe your account has been accessed without authorization.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services
- Maintain user and business records
- Complete transactions
- Resolve disputes
- Maintain security
- Comply with legal, accounting, or regulatory obligations
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information held about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Request information regarding processing of your data
- Raise a concern or complaint regarding your information
Some requests may be subject to legal or contractual limitations.
10. Third-Party Services and Links
Our website or platform may contain links to third-party websites, applications, payment services, or other external services.
Tredimez is not responsible for the privacy practices, security, or content of third-party services.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
11. Children's Privacy
Our services are intended for businesses, advertisers, agencies, and other users who are legally capable of using such services.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
12. International Data Processing
Depending on the service providers and technical infrastructure used to operate our website and platform, your information may be processed or stored in locations outside your state or country.
Where required, we will take reasonable measures to ensure that such processing is conducted in accordance with applicable data protection requirements.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the "Effective Date" displayed at the beginning of this Privacy Policy.
We encourage you to review this page periodically to remain informed about how we handle personal information.
14. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact Tredimez Digital.
Website: www.tredimez.com
Contact: Contact Us
15. Acceptance
By accessing or using the Tredimez website, platform, or services, you acknowledge that you have read and understood this Privacy Policy.
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